In exercise of the powers conferred by section 77A of Companies Act, 1956 (1 of 1956) read with sub-section (1) of section 642 of the aforementioned Act, the Central Government here by makes the rules and namely.
PAN allows the department to link all transactions of the “person” with the department. These transactions embody tax payments, TDS/TCS credits, returns of income/wealth/gift/FBT, PAN, thus, acts as Associate.
All companies which are seeking to set-up call centers on a non-exclusive basis must have to register with the DOT under the category of Other Service Provider (“OSP”) as defined in the National Telecom Policy-1999.
Government desires to reorient itself towards Citizen centric Services, to bring more transparency in provisioning of the services. Introduction of ICT was already introduced in most of the departments.